Our team at INcrementUM knows well that a smooth hotel operation, combined with the right staff, at the correct positions, is the key to build positive reputation, repeat guests, higher occupancy & gradual average daily rate increase.

Thus we offer an abundance of consulting services that aim to a measurably more efficient hotel operation.

  • Supervision of the entire hotel operation via the physical presence of a consultant for a designated time period ex. hotel opening and agreed visits thereafter
  • Current situation analysis & proposals regarding the infrastructure (hardware)
  • Current situation analysis & proposals regarding the hotel services and staff ex. structure, number of people, operation procedures etc. (software)
  • Staff suggestions for key hotel positions ex. Executive Chef
  • Conduct interviews for any position needed on behalf of the hotel in Athens or any other city of preference via ex. a career day
  • Creation of individualised standard operating procedures per department (SOPs)
  • Constant monitoring of the Online Review Sites (ORS) targeting the constant flow of reviews, their fast & proper reply by the hotel and support to the staff in charge of these tasks ex. guest relations team
  • Drinks’ menu & wine list creation or modification of the existing ones in collaboration with your team
  • Food menu creation or modification of the existing ones in collaboration with your team