Our team at INcrementUM knows well that a smooth hotel operation, combined with the right staff, at the correct positions, is the key to build positive reputation, repeat guests, higher occupancy & gradual average daily rate increase.

Thus we offer an abundance of consulting services that aim to a measurably more efficient hotel operation.

• Supervision of the entire hotel operation via the physical presence of a consultant for a designated time period ex. hotel opening and agreed visits thereafter
• Current situation analysis & proposals regarding the infrastructure (hardware)
• Current situation analysis & proposals regarding the hotel services and staff ex. structure, number of people, operation procedures etc. (software)
• Staff suggestions for key hotel positions ex. Executive Chef
• Conduct interviews for any position needed on behalf of the hotel in Athens or any other city of preference via ex. a career day
• Creation of individualised standard operating procedures per department (SOPs)
• Constant monitoring of the Online Review Sites (ORS) targeting the constant flow of reviews, their fast & proper reply by the hotel and support to the staff in charge of these tasks ex. guest relations team
• Drinks’ menu & wine list creation or modification of the existing ones in collaboration with your team
• Food menu creation or modification of the existing ones in collaboration with your team